Work type:
Full time Exempt
Location:
Brisbane - West End
Computershare (ASX:CPU) is a global market leader in transfer agency and share registration, employee equity plans, proxy solicitation and stakeholder communications. We also specialise in corporate trust, mortgage, bankruptcy, class action, utility and tax voucher administration, and a range of other diversified financial and governance services.
Computershare is represented in all major financial markets and has over 12,000 employees worldwide.
Computershare Communication Services helps 10,000 companies around the world communicate with their key stakeholders – from their customers, employees, shareholders and intermediaries. To enhance customer loyalty, business growth, cash flow and meet compliance obligations, among other objectives - our clients rely on stakeholder communications to reach their target audience. Typically, these represent a significant investment - one that we optimize using simple, integrated solutions that streamline processes and tap into market intelligence.
The Client Services Team is responsible for the planning and production of all client requested communication. The team is focused on a portfolio of accounts that range from Finance and Insurance to Direct Marketing.
A vital part of the Client Services team in Brisbane West End, you will be one of the key contacts looking after a portfolio of clients.
This will include (but not be limited to):
- Managing all aspects of a client's communication to ensure that all project requirements are met
- Developing and nurturing working relationships with internal and external stakeholders, including; clients and internal parties including relationship managers, programmers and operations
- Building a comprehensive understanding of the client's' requirements to create an accurate and detailed job brief
- Managing each project to strict deadlines and ensuring that the clients expectations are met
To ensure your success in this role you will bring:
- A positive attitude and clear communication
- Previous experience in client/customer service, administration or project coordination
- Exposure and ability to thrive in a busy deadline driven environment
- Ability to work independently and take responsibility for assigned projects
- Highly developed organisation skills, time management and attention to detail
Client facing experience in a print production background will be highly regarded.
In return you will receive ongoing training and development, exposure to a diverse range of clients, the opportunity to develop your skills and experience and:
- Study support for external courses (Subject to approval and relevance)
- A great variety of internal training courses
- Salary packaging
- Employee share plan participation
- Other employee benefits such as discount schemes
- Approachable management
- Friendly, team culture
If this sounds like something you may be interested in, apply now by clicking on the link below or for a confidential discussion please call Sabrina Ko on 02 8234 5014.
Computershare may conduct a criminal background check on applicants subject to current legislation.
Job Number:
869032
Closing date:
2 May 2013 5:00pm E. Australia Standard Time
To apply follow the link below
http://careers.computershare.com/jobDetails.asp?sJobIDs=869032&lWorkTypeID=&lLocationID=&lCategoryID=&stp=AW&sLanguage=en