Work type:
Full time Non Exempt
Location:
College Station, TX
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned:
- Ensures all forms presented for Class Action processing in College Station office can be scanned and processed through EDC capabilities.
- Defines class action forms according the EDC standards and procedures.
- Creates, maintains and modifies, as needed, various scan jobs for KCC cases.
- Troubleshoots any issues and communicate any service issues to the EDC Lead personnel and KCC.
- Works with Image Center management to ensure the scanners and PCs are maintained so that they remain in proper working order.
- Ensures that all class action forms scanned are processed through the various EDC modules. This includes generating flat files and image files.
- Assists in reporting of volumes for KCC class action mailings.
- Maintains EDC system through routine clean ups and archiving.
- Reviews forms prior to production use to ensure all necessary EDC requirements are met.
- Ensure all Eyes and Hands robotic steps are running and prioritize according to seasonal needs.
- Monitor number of items in Verify step of Eyes and Hands, maintaining a volume within service level agreements.
- Assist in processing of return mail via the scanning tool database.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
¨ Associate's degree from a college or university is preferred; and/or 3 to 5 years in-house or industry specific experience and/or training; or equivalent combination of education and experience.
¨ Word processing, spreadsheets, Internet, e-mail, and database software knowledge is recommended.
Job Number:
865799
Closing date:
30 Apr 2013 2:45am Aus. Eastern Standard Time
To apply follow the link below
http://careers.computershare.com/jobDetails.asp?sJobIDs=865799&lWorkTypeID=&lLocationID=&lCategoryID=&stp=AW&sLanguage=en