Position Title: Implementations Developer
Job Number: 908336
Work type: Full time Exempt
Location: Sydney - CBD
Background Information:
CTG work closely with Computershare Communication Services (CCS), a leading
global outsource technology provider of business process automation and
multi-channel communication solutions.
A fantastic opportunity has become available for a quality driven and
dedicated Developer to join the Inbound Implementations team located in
Carrington St, Sydney CBD.
The Implementations Team is responsible for client implementations of all
Capturepoint solutions on all current and legacy versions of the product. They
will also perform functions such as Change Requests and Migrations.
Implementation Developers will design, build and document the solutions
based on the needs provided in the Implementation Requirements Specification.
We are seeking Developers who are strong communicators, who have a proven
ability to manage their time in a deadline driven and fast paced environment.
They will be required to focus on given tasks and follow set procedures in
order to meet project requirements and provide quality outcomes As a result,
the ability to estimate and escalate their jobs as required to the team leader
will be amongst the key behaviours required for this role.
The typical work day for the Implementations Developer will include
configuration and development of client Implementation programs, trouble
shooting, BAU production and support and investigating bugs and finding
solutions. This role more importantly is focusing translating business
requirements and customising products to meet requirements of clients provided
by the Implementation Consultant.
Responsibilities include but are not limited to:
- Perform Capturepoint client implementations in line with the provided specification, if there are issues, gaps or alternative interpretations. Then seeks advice from the Team Lead, or the assigned Analyst
- Co-ordinate with other groups (Infrastructure, GDS Support, etc…) as necessary to ensure that the complete and working solution is provided to the client
- Provide technical support to the GDS Support team for the diagnostics of production incidents, bugs and general ad-hoc support requests
- Stay up to date with new development in the core product, and provide feedback to the Implementations Team Lead as to the suitability of the product to meet the clients' requirements
- Complete timesheets accurately and in a timely fashion within accordance with guidance set for timesheet codes, and maintain assigned TFS work items ensuring sufficient information is recorded for future reference and estimations and progress figures are updated on a regular basis
To be considered for this role, you must have:
- Recent work experience applying Web Technologies (XML, Web Services, XSLT etc…)
- Recent work experience with SQL including SQL Server, PL/SQL, SSIS, SSRS
- Strong business communications skills applied within a corporate environment
The following skills and experience will be
highly regarded:
Experience using, Kofax (KC &
KTM), VB6 Software Development, NET Software Development (C#)
Australian Government recognised
Tertiary qualification in IT
Computershare may conduct a criminal background check on applicants subject
to current legislation.
Closing date:
6 Dec 2013 5:00pm Aus. Eastern Standard Time