post title;
Client Services Coordinator
Job Number:
909587
Work type:
Full time Exempt
Location:
Brisbane - West End
Background information;
The Client Services Team is
responsible for the planning and production of all client requested communication.
The team is focused on a portfolio of accounts that range from Finance and
Insurance to Direct Marketing.
A vital part of the Client Services
team in Brisbane West End, you will be one of the key contacts looking after a
portfolio of clients. The team in West End are a committed and strong team with
a mixture of experienced and new members. In a dynamic and fast paced office,
you will have an opportunity to interact with a variety of staff including
Relationship Managers, Developers and Operation staff. A keen ability to build
relationships using your strong interpersonal skills will add to your success
within Computershare. Under the guidance and leadership of an approachable and
supportive manager, you will be provided with structured training with
specialist Technical Consultants upon your start.
If you have a keen Client Service
focus, ability to work under pressure to strict deadlines with a positive
attitude, then this role will suit you
This will include (but not be limited to):
- Managing all aspects of a client's communication to ensure that all project requirements are met
- Developing and nurturing working relationships with internal and external stakeholders, including; clients and internal parties including relationship managers, programmers and operations
- Building a comprehensive understanding of the client's requirements to create an accurate and detailed job brief
- Managing each project to strict deadlines and ensuring that the clients expectations are met
- Flexible approach to work – as directed answer inbound site queries and phone calls
To ensure your success in this role you will bring:
- A positive attitude and clear communication
- Previous experience in client/customer service, administration or project coordination
- Exposure and ability to thrive in a busy deadline driven environment
- Ability to work independently and take responsibility for assigned projects
- Highly developed organisation skills, time management and attention to detail
- Client facing experience in a print production background will be highly regarded.
In return you will receive ongoing
training and development, exposure to a diverse range of clients, the
opportunity to develop your skills and experience and:
Study support for
external courses (Subject to approval and relevance)
A great variety
of internal training courses
Salary packaging
Employee share
plan participation
Other employee
benefits such as discount schemes
Approachable
management
Friendly, team
culture
If this sounds like something you
may be interested in, apply now by clicking on the link below or for a
confidential discussion please call Thai Ngo on 03 9415 5271.
Computershare (ASX:CPU) is a global
market leader in transfer agency and share registration, employee equity plans,
proxy solicitation and stakeholder communications. We also specialise in
corporate trust, mortgage, bankruptcy, class action, utility and tax voucher
administration, and a range of other diversified financial and governance
services.
Computershare is represented in all
major financial markets and has over 14,000 employees worldwide.
Computershare may conduct a criminal
background check on applicants subject to current legislation.
Closing date:
20 Nov 2013 5:00pm E. Australia
Standard Time
view more information from the original website on the link
below;
http://careers.computershare.com/jobDetails.asp?sJobIDs=909587&lWorkTypeID=&lLocationID=5370%2C5371%2C5372%2C5373%2C5374%2C5375%2C5376%2C5377%2C7167%2C8368%2C8369&lCategoryID=&stp=AW&sLanguage=en