post title; Client
Services Coordinator
Job Number: 909587
Work type: Full
time Exempt
Location: Brisbane - West End
Background
information;
The Client Services Team is responsible for the planning and
production of all client requested communication. The team is focused on a
portfolio of accounts that range from Finance and Insurance to Direct
Marketing.
A vital part of the Client Services team in Brisbane West
End, you will be one of the key contacts looking after a portfolio of clients.
The team in West End are a committed and
strong team with a mixture of experienced and new members. In a dynamic and
fast paced office, you will have an opportunity to interact with a variety of
staff including Relationship Managers, Developers and Operation staff. A keen
ability to build relationships using your strong interpersonal skills will add
to your success within Computershare. Under the guidance and leadership of an
approachable and supportive manager, you will be provided with structured
training with specialist Technical Consultants upon your start.
If you have a keen Client Service focus, ability to work
under pressure to strict deadlines with a positive attitude, then this role
will suit you
This will include
(but not be limited to):
- Managing all aspects of a client's communication to ensure that all project requirements are met
- Developing and nurturing working relationships with internal and external stakeholders, including; clients and internal parties including relationship managers, programmers and operations
- Building a comprehensive understanding of the client's requirements to create an accurate and detailed job brief
- Managing each project to strict deadlines and ensuring that the clients expectations are met
- Flexible approach to work – as directed answer inbound site queries and phone calls
To ensure your
success in this role you will bring:
- A positive attitude and clear communication
- Previous experience in client/customer service, administration or project coordination
- Exposure and ability to thrive in a busy deadline driven environment
- Ability to work independently and take responsibility for assigned projects
- Highly developed organisation skills, time management and attention to detail
- Client facing experience in a print production background will be highly regarded.
In return you will receive ongoing training and development,
exposure to a diverse range of clients, the opportunity to develop your skills
and experience and:
Study support for
external courses (Subject to approval and relevance)
A great variety of
internal training courses
Salary packaging
Employee share
plan participation
Other employee
benefits such as discount schemes
Approachable
management
Friendly, team
culture
If this sounds like something you may be interested in,
apply now by clicking on the link below or for a confidential discussion please
call Thai Ngo on 03 9415 5271.
Computershare (ASX:CPU) is a global market leader in
transfer agency and share registration, employee equity plans, proxy
solicitation and stakeholder communications. We also specialise in corporate
trust, mortgage, bankruptcy, class action, utility and tax voucher
administration, and a range of other diversified financial and governance
services.
Computershare is represented in all major financial markets and
has over 14,000 employees worldwide.
Computershare may conduct a criminal background check on
applicants subject to current legislation.
Closing date:
20 Nov 2013 5:00pm E. Australia
Standard Time
view more information
from the original website on the link below;
http://careers.computershare.com/jobDetails.asp?sJobIDs=909587&lWorkTypeID=&lLocationID=5370%2C5371%2C5372%2C5373%2C5374%2C5375%2C5376%2C5377%2C7167%2C8368%2C8369&lCategoryID=&stp=AW&sLanguage=en